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Stairplan Ltd - Tradestairs.com Hortonwood 1, Telford, Shropshire, TF1 7GN, United Kingdom.

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Online Ordering as been turned back on for a limited number of staircases and stair compennts for collection only.

Please note due to a large number of Stock issues with the Richard Burbidge range of products we are in the process of removing these from sale at this time.

Feel free to email a list of what you are looking for and if we can help we will quote you.

Lead Times

Lead times on Staircases and Stairparts

Staircases - Staircases are currently on a 1 to 2 week lead time to be ready for you to collect, once the order is completed we will give you a date when the order will be ready to collect.

Delivery is not available at this time .

Most areas are covered every week with the exeption of Scotland, Cornwall, Norfolk and South Wales , These are every other week.

Express - We Offer a Express upgrade on many staircases this upgrade can guarantee the delivery within 10 working days of signing off your production drawings, ask about costs.

Space Saver Staircases - Typical delivery on these within 2 to 3 weeks again subject to the same restrictions as the staircases above.

Stairparts - Stairpart delivery times are typically Between 7 to 14 days subject to stock and availability and a delivery run.

Fusion Stairparts - Fusion Handrail Parts are typically 2 to 5 days subject to stock and availability .

Axxys Stairparts - Axxys Handrail Parts are typically 3 to 5 days subject to stock and availability .

Heritage Stairparts - Heritage Handrail Parts are Bespoke Made to Order parts with Delivery around 3 to 4 Weeks .

Delivery can be as quick as the next day on many stock parts but this is subject to how early the order is placed in the day.

Some parts are machined to order and this takes a little longer than stock parts.

If parts are ordered from a number of different sources then this will increase the lead time.

Delivery Prices ?


Please Note Delivery Rates Depend on the Exact Items in your Cart and Your Delivery Zone.

The Price Calculates when you select your delivery zone in the Checkout Process.

Please note - Handrail Components are large fragile items - at Tradestairs we are now delivering the bulk of components on our own lorrys - we already deliver our own staircases nationwide , this has resulted in a increased delivery cost on components, but with the drop service level offered by the limited carriers who offer delivery for the long handrail lengths we feel this is a price worth paying to have the goods delivered safely.

Opening Hours

Opening Hours for Sales and Collections

We are Open Monday to Friday 08:30 to 17:30
We are closed for Lunch between 13:00 and 14:00

Video Help Guide - Straight Staircase

We have put together a set of videos to show you the installation process on a typical straight staircase this includes if you order the stair Flatpacked or Assembled and if you have balustrade.

Straight Staircase Help Videos

Video Help Guide - Winder Staircase

This set of videos will show you the installation process on a typical single turn winder staircase this includes if you order the stair Flatpack or Assembled and if you have a balustrade.

Winder Staircase - how to videos

Video Help Guide - Flatpack Spacesaver Stair

Staircase Regulations

Who Can Order ?

The Prices available on Tradestairs.com are Trade or Less members of the Public can purchase off this online store But our Standard Trade Terms and Conditions of Sale apply.
Many of the Items available ore made to order items - These cannot be returned - Standard items that get Returned are Subject to a 25% Restocking Charge.


We do offer promotions to our Twitter followers

Follow us @stairplan

Online Security

With Online security becoming a growing concearn we would like to reasure you with the security we have in place.

The online transaction goes through SagePay one of the leading payment gateways available, once you go through to the Sagepay area you will go through to a Secure Page to enter your card details.